COMPANY
PROFILE
INTRODUCTION
Our Company, International Insurance Company
(SL) Limited was incorporated on 23rd day of September 2002
under the Companies Act. We obtained our certificate of registration
and license under The Business Registration Act No. 17 of
1972 on 7th day of October 2002.
Having fulfilled all legal requirements as
a Sierra Leonean company, we were on 19th May 2003 granted
approval and authorized to underwrite the following classes
of business:
(a) Fire Insurance
(b) Marine Insurance
(c) Motor Insurance
(d) Miscellaneous (General Accident) Insurance
CAPITAL STRUCTURE
For the above classes of business, the Insurance
Act 2000 requires us to maintain a paid up capital of Le100,
000,000 but in our desire to be in a position to meet the
needs of our clients, we started with a paid up capital of
Le552, 000,000. In 2005 our paid up capital was further increased
to Le727, 000,000.
However, in order to strengthen our capital
base so as to be in a position to meet the obligations of
our numerous clients and prospective clients in terms of payment
of claims and assumptions and retentions of their risks in
addition to our adequate reinsurance arrangements, we have
in 2007 increased our paid up capital to Le1, 500,000,000
and authorised capital to Le2, 000,000,000. By this increase
our company is about the highest capitalised insurance company
in Sierra Leone.
OUR OBJECTIVES
Our objective is to excel in the provision
of financial security to our clients not only in Sierra Leone
but also within the sub-region by offering qualitative insurance
services that are second to none.
In order to ensure the fulfilment of the
above objective our operations are fully computerized from
inception to enhance efficiency and prompt delivery of services.
We are committed to prompt settlement of
genuine claims, and to provide personalised services to our
clients by identifying their insurance needs and packaging
policies that are tailored to meet those needs. Also, policies,
certificates and other documents shall be personally delivered
to clients, their agents or brokers and to explain to them
the basic features of the policies. Personal attention shall
be given to all complaints of our clients.
To this end our office is furnished with
state of the art equipment to enable our valued and prospective
clients reach us either by telephone, fax or e-mail.
Further, our commitment to professionalism
and expertise is unwavering, hence the employment of skilled
manpower who are well motivated both in terms of remuneration
and conducive environment for work. Our staff members are
trained and are being continuously retrained to enhance efficiency,
maintain dynamism and reliability.
We are resolute in our determination to maintain
integrity, discipline and the ethics of the insurance profession.
It is our objective to ensure that the investors
have good returns on their investments, and for the Company
to be good neighbour to our environment.
The mission of International Insurance Company
(SL) Limited to set a pace in the insurance industry can simply
be summarised with our slogan, “The Insurers you can TRUST!”
OUR PHILOSOPY
To understand that we are all partners in
progress in our efforts to satisfy our customers by working
as a team with mutual respect for one another, and with integrity,
discipline and responsiveness to the needs of all stakeholders.
TECHNOLOGY
At International Insurance Co. (SL) Ltd,
the world of Informational Technology is firmly rooted as
the company’s operations are fully automated and equipped
with modern Insurance software- Perfect policy 5.0 and perfect
Accounting 3.0. This rates the company as one of the few insurance
companies with international standards and best practices
in providing efficient customer service delivery. Insurance
documentations, clients’ accounts/statements and claims settlements
are promptly executed with our state-of-the-art IT solutions.
The uniqueness of these IT solutions is that
they are developed to run in an on-line mode. Functional operation
of the system is completely protected with hierarchical password
construction, both at single and multi-users modes. The approach
to the design is based on open-ended system design with full
facilities for future growth.
The company is also a key player in the global
information super highway with our well updated web site through
which our current and prospective clients world-wide access
information about the Company.
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